Privacy Policy

Last updated: March 23, 2026

This Privacy Policy describes how Blinkcash Ltd ("we", "us", or "our"), operating the Sellixy platform ("Sellixy", "the Service"), collects, uses, and protects your personal information when you use our website and mobile application.

By using Sellixy, you agree to the collection and use of information as described in this policy.

1. Information We Collect

1.1 Information You Provide

  • Account information: name, email address, phone number, and business details when you create an account.
  • Payment information: billing details and payment method information processed through our third-party payment providers (e.g., Paystack).
  • Business data: product listings, pricing, sales configurations, and other content you add to the platform.
  • Communications: messages you send through our support channels.

1.2 Information Collected Automatically

  • Usage data: how you interact with the Service, including pages visited, features used, and time spent.
  • Device information: device type, operating system, browser type, and unique device identifiers.
  • Log data: IP address, access times, and referring URLs.

1.3 WhatsApp Conversation Data

When you connect your WhatsApp Business account to Sellixy, we process customer messages on your behalf to provide AI-powered responses. This data is processed in real time and stored securely to enable the Service's core functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Process transactions and send related notifications.
  • Power AI-driven sales conversations on your behalf.
  • Send you service updates, security alerts, and support messages.
  • Analyse usage patterns to improve the platform.
  • Comply with legal obligations.

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: third-party vendors that help us operate the platform (hosting, payment processing, analytics).
  • AI providers: language model providers used to generate responses, under strict data processing agreements.
  • Legal requirements: when required by law, regulation, or legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain data as required by law or for legitimate business purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing of your data.
  • Request data portability.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the address below.

7. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use advertising or tracking cookies. You can control cookie settings through your browser preferences.

8. Children's Privacy

Sellixy is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: